Optimize Your Hiring with AI-Powered Insights
Find clear, concise answers to your most pressing talent acquisition questions.
1. How does your AI interview platform work?
Our AI agent conducts a natural, conversational video interview with candidates. The entire session is recorded, analyzed in real time, and generates a detailed fit score based on skills, communication, personality, and role-specific competencies.
2. Do candidates interact with a real person or an AI agent?
Candidates interact with a highly realistic AI agent. The conversation feels natural and human-like — no scripts or robotic responses — allowing candidates to be themselves while we capture authentic insights.
3. Is the interview video recorded, and can we review it?
Yes, every interview is fully recorded in high-quality video. You and your team can replay the entire conversation anytime, along with timestamps, transcripts, and highlighted key moments.
4. How accurate is the AI-generated fit score?
The fit score is calculated using advanced analysis of verbal responses, tone, confidence, problem-solving, language proficiency, and alignment with your job criteria. It provides an objective, data-driven ranking to help you make faster and fairer hiring decisions.
5. Can we customize interview questions and evaluation criteria?
Absolutely. You can fully customize interview flows, questions, success indicators, and weighting of skills to perfectly match each role and your company culture.
6. Does the platform integrate with our existing ATS or HR tools?
Yes. We offer seamless integrations with popular ATS and HR systems, allowing automatic syncing of candidate data, scores, videos, and shortlists directly into your workflow.
7. How do candidates feel about being interviewed by AI?
Feedback shows candidates find the experience convenient, stress-free, and modern. They can complete interviews anytime, from anywhere, without scheduling hassles — and many appreciate the unbiased, consistent evaluation.
8. What support do you provide during onboarding?
We provide dedicated onboarding, personalized training sessions, custom question setup assistance, and ongoing responsive support to ensure your team gets the most out of the platform from day one.
9. Is the assessment process customizable for different roles?
Yes. You can tailor assessments, questions, scoring criteria, and success profiles to match specific job requirements, team needs, and your unique company culture.
10. What support options are available for new users?
We offer comprehensive onboarding, live training sessions, dedicated account managers, video tutorials, and 24/7 responsive customer support.
11. How secure is candidate data on the platform?
We take data privacy seriously and apply strong security measures to protect candidate information. Data is handled responsibly and used only for its intended purpose.
12. Does the AI introduce bias in candidate evaluation?
No. Our AI is rigorously trained on diverse datasets and continuously audited for fairness. It focuses only on skills, experience, and job-relevant factors to deliver unbiased, objective evaluations.
13. Can we try the platform before committing?
Yes. We offer a free 14-day trial with full access to all features, plus personalized demo and setup assistance — no credit card required.
Still have questions?
Talk to our team and see how TAG can transform your hiring process.
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